When I heard that our WhatsApp group was “too busy,” my first reaction was panic. Had I ruined something that mattered?
Instead of reacting, I used the Double Diamond design thinking process to pause, reflect, and redesign my communication. What I discovered changed the way I make decisions in my business — especially when feedback feels uncomfortable.
This is a story about clarity, courage, and refusing to make decisions from stress.
We’d like to share the top learnings we received from using the ShapeScape methodology with our clients in the past year.
ShapeScape is all about turning the complex system that strategy execution lives in, into a tangible visual map. Using the process we shared in the last blog, with diverse range of clients and strategies, produced some mind blowing insights on the power of visuals and physical games in the context of organisational change.
info@thinkvisual.ie
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